We want you to be totally satisfied with every purchase you make from Blissful Designs. It is our aim to offer you value and quality. If the goods you have recieved are faulty, simply return it to Blissful Designs within 7 days of delivery, unused in its original packaging, together with the receipt. We'll exchange it or offer you a refund covering the goods that were sold.
Some products are excluded from our refund policy. These products include any personalised stationery or any product that has to be designed for you.
Our refunds and any other manufacturer’s guarantees promoted on the website are in addition to our obligations with respect to your statutory rights, which of course remain unaffected.
All refunds will be given at the discretion of the management.
Distance Selling Regulations
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification or any products that you have unsealed.
To cancel, you can email us or write to us (see contact us for details) within seven days of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them. Item(s) may be returned to Blissful Designs by 1st class recorded postage or by recorded delivery for more exspensive items over £30.
If you have an Internet order query, please contact Blissful Designs Direct on 0845 122 8140, or email firstname.lastname@example.org